Soccer.com uniform orders

[laffysoccermom]

Do any of your clubs order from soccer.com and if so, are you having issues with the orders? Just wondering if it's limited to our club.

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[PutMeInCoach2]

Aug 13, 2014 12:50:14 GMT -6 laffysoccermom said:

Do any of your clubs order from soccer.com and if so, are you having issues with the orders? Just wondering if it's limited to our club.

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I stopped using soccer.com due to the many complications I have had with their uniform orders. Therefore, I don't think its just limited to your club.

[Antimatter]

I ordered a Seattle Sounders jersey a while back as a birthday present from Soccer.com. They tried to send it to me seven months after I had ordered. I have seen mafia loan sharks who offer better customer service.

[laffysoccermom]

I never had issues with anything before but a lot of our uniforms are have severely puckered numbers on the back. Haven't gotten mine yet.

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[gatorsoccerdad]

We started using them for the first time this year, instead of a local business. We have just now got our uniforms after being on order for 6 weeks. My daughter's backpack club logo is already coming off. We have had several girls that have had items taken out of their packages. It was stuff that didn't have the club logo on them. Can't get anyone to give us answers about how to do a return.

[jcstewart]

I have had no issues with quality, only timing and stock. One color jersey (blue) of our kit is on back-order with numbered t-shirts with club crest being substituted for them by soccer.com until they come in. I found out this morning that one of the girls on our team had two temporary shirts (blue and white) arrive with two different numbers. We are going to look like a rag-tag bunch our first games unless something changes drastically over there in the next couple of weeks. We will have some in last years jerseys (same brand, different style), some with new jerseys, and some with numbered t-shirts. Depending if we wear white or blue it could be better or worse.

[laffysoccermom]

Got my order today. Numbers look like they were put on wrinkled shirt with wrinkles under the numbers. They want me to iron it and if that doesn't work- pay to ship back.

Responded back that that wasn't acceptable. We will see.

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[lafutbolplaya07]

I've heard from several friends who have had issue with soccer.com. One of the common ones is that they are never able to deliver on time for the start of any season and it becomes a nightmare for the club. The worst issue is if you order Nike uniforms from them as they are never able to put any of those together on time. I've also heard about your issue with all the heat transfers not done correctly. I think it's a case of them not being able to deal with all of the orders they get. Avoid them if you can and go local as it is more reliable and easy to correct!

[rlb2024]

Nike seems to be a problem whether kits are ordered online or locally. Our club switched to Nike this year through our local soccer store, and one set of uniform pants for older teams came in with the wrong color trim (red as opposed to blue, so it wasn't even close). Supposedly it will be over a month from now before the right ones come in. The only shorts we have now are white -- they will be in really bad shape after several weekends of RPL games and tournaments. My opinion of Nike is really low right now -- they don't seem to care and are in no rush to resolve the problem.

[jcstewart]

Our problem has been Nike uniforms as well.

[laffysoccermom]

Ours are Adidas. Just got email with another order number and it looks like they are resending both jerseys. Not a huge deal for us as the regular jersey is same color as last year but with different trim. However, it may be interesting trying to piece together something for our new players.

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